Tesla reimbursed customers who were twice billed for their cars


The bizarre saga of several Tesla buyers who paid for their cars by direct bank transfer only to find out later that they had been billed twice, seems to be finished. “Everyday Chris” posted on the Tesla forum that he eventually made contact with someone at Tesla and received a reimbursement of fees of $ 56,579 approximately five business days after the problem began.

CNBC has been in contact with several other new Tesla owners who have had similar issues and reports that they have also received refunds. Tesla has not commented publicly on the issue, but sent those affected an email apologizing for the issue and gave them a $ 200 coupon redeemable in its online store for merchandise or accessories. It’s not a huge amount in exchange for a loan of $ 50,000 to $ 70,000 over a week, plus the associated hassle that buyers have reported. CNBC included the inability to buy a new home or withdraw money from a brokerage account to cover expenses.

It’s still unclear exactly what went wrong with the fees, but as Everyday Chris pointed out in his last video on the issue, people who pay up front for their new Tesla might be better off using a cashier’s check (instead of an ACH transfer or Bitcoin) to prevent this from happening.

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