In another attempt to dominate completely Everything related to ecommerce, Amazon has reportedly started testing a premium service that allows its customers to choose to bundle their shipments once they reach their doorstep. The service is expected to reach buyers based in Virginia and “two other markets” first, according to an internal Amazon presentation leaked to Bloomberg Friday.
It’s a small upgrade, but anyone who’s ordered furniture or big-ticket items from the company will tell you it’s important. Furniture assembly takes time, is tiring and sometimes even dangerous, that’s why sometimes it’s worth having someone assemble your heavy bed frame or bookcase. While buyers have long been offered by Amazon the option to leave deliveries directly inside their homes, the lack of any assembly service means some of these buyers will inevitably turn to competitors that offer one, like Wayfair or Home Depot.
According to Bloomberg, Amazon’s new service requires drivers to not only unpack and assemble a person’s purchases but to take the item back to Amazon if that person isn’t satisfied with the end result. These same drivers aren’t merely going to be expected to assemble relatively simple furniture staples, but they might be trained on installing weighty appliances like washing machines and dishwashers.
In a lot of ways, this planned proposal sounds like a souped-up version of Amazon Home Services, which the company rolled out to certain cities and states back in 2015. But while in-home services require customers to hire Amazon-approved contractors to do this kind of dirty work, the new service is provided by Amazon’s drivers themselves – an initiative designed “to make delivery. more practical, cheaper and easier to manage for Amazon ”. someone familiar with the plan told Bloomberg. This will definitely give these pilots a whole new set of dangerous and tiring the conditions under which they need to work.
We have contacted Amazon regarding the plans and will update this article when we hear back.