Southwest Airlines technical issues lead to 500 canceled flights

Southwest Airlines passengers had to deal with thousands of delayed and canceled flights this week due to some technical issues that affected its systems. On Monday, the airline’s third-party weather data provider suffered intermittent performance issues that prevented it from receiving the information its flights needed. According to the site FlightAware, 1,541 of its flights were delayed Monday as a result. A day later, Southwest said CNN that he had to cancel around 500 flights, or 15% of his schedule, after encountering a second problem.

The company said it suffered from a network connectivity issue on Tuesday afternoon that affected its reservation system. He even had to ask the Federal Aviation Administration to issue a nationwide ground stop for the airline to prevent one of its planes from taking off while the company fixed a “reservation computer problem.” . In addition to the 500 canceled flights, the connectivity issue also delayed between 900 and 1,300 flights, according to data from FlightAware.

The FAA lifted the ground stop after an hour, however, and a spokesperson said the airline “is in the process of resuming normal operations after a brief hiatus in [its] flight activity. “While Southwest is still investigating the issue, it doesn’t believe the two issues are related. The company has been hit by serious technical issues as travel has started to pick up again since the start of the pandemic. resumption of activity after a long period of travel ban which had a significant impact on the travel and tourism industry.

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