An unfortunate Apple customer has left a stern warning after spending over $2,000 on the iPhone 14 Pro Max and Apple Watch Ultra.
u/isolatedparanoia (obviously not paranoid enough) says on Reddit that he ordered the iPhone 14 Pro Max and Apple Watch Ultra from Apple’s website. According to the story, they received the item and paid an additional fee to have it hand-delivered to their address. We can deliver new products in just over two hours.
A user who ordered $2,094 worth of items reported that “the delivery Uber driver incorrectly marked it as delivered and did not show up despite my clear instructions and follow-up text messages.” .
I can’t find my iPhone
According to the story, the victim contacted Apple Support and “first agreed to replace one of the items, the Apple Watch.” But then they canceled this order and refused to replace the phone, apparently costing him $2,100. Apple has reportedly told users, “Our carrier has completed the investigation requested and Apple will take no further action.”
According to the article, the police “cannot file a civil case report,” despite having “evidence of conversations with the driver and video footage of me waiting outside the building for delivery.” ‘ said.
A customer affected by the disaster said, “I hope that my experience will serve as a lesson and that both companies will take steps to prevent similar incidents from happening in the future.” It’s unclear what the relationship between Apple and Uber is about using drivers for such deliveries, but many commenters It also points out that it received the product from a similar retailer. “He once paid $8 for same-day delivery of a Macbook and received a text saying ‘Your Dasher is coming soon.’ Another user said, ‘I ordered something similar last year. I am an Uber Eats driver myself.”
iMore has reached out to Apple for comment on the incident.