U.S. lawmakers want to make it easier for people to cancel their subscriptions


With subscriptions are becoming more and more popular day by day, chances are you’ve come across at least a few companies that make it way too difficult to cancel their services. Fortunately, legislative relief could be on the way. A bipartisan group of lawmakers consisting of Senators Brian Schatz, John Thune, Raphael Warnock and John Kennedy has introduced the unsubscribe law. By filing the bill, the group says it hopes to make it easier for consumers to cancel paid subscriptions after their free trial ends.

Specifically, the proposed law would ensure that companies cannot automatically transfer you to a contract of more than one month. Additionally, there is a clause that would require platforms to clearly notify you when a free trial is about to end. But the biggest problem the unsubscribe law seeks to address is when you can’t cancel a service the same way you signed up for it. The group says the bill would require companies to provide “an easy way” to cancel a subscription. If you signed up for a paid service online, companies wouldn’t be allowed to force you to call them and then cancel that same subscription (take that, New York Times).

“When people sign up for a free trial, they shouldn’t have to skip steps just to cancel their subscription before they are charged,” said Senator Schatz. With Democratic and Republican senators backing the bill and members of the House of Representatives planning to introduce additional legislation, there’s a good chance the churn bill will pass.

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